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About Us

Pellet Fires Tasmania is your one stop shop for every type of heating.  Come and visit our large showrooms with more brands, more options and expert unbiased advice.

Our Company

Pellet Fires Tasmania was established in 2001 by Rob Douglas to introduce new Pellet Heating technology to Tasmania.  It became obvious that there was a large opportunity for a specialist consultative business to provide total and comprehensive solutions based on customer needs.  Our showroom and head office in Moonah was opened in 2004.  The product range was expanded to include all types of technologies, (heat pumps, electric, wood, gas, pellet, solar etc.).  PFTAS Pty Ltd was incorporated in 2006 and continues to trade as Pellet Fires Tasmania.  Warehouse facilities were added in 2012 located next door to the showroom opposite Moonah Primary school. Ulverstone was opened in 2012 and Launceston in 2014.

Ownership

100% Tasmanian owned and operated supporting local Tasmanian businesses.

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Our Vision

“Our customers are the most important part of our organisation. By listening to your needs we promise to provide specific solutions that will suit your lifestyle and budget. Our comprehensive range of quality Heating and Ventilation products offer you unparalleled choice. We promise to provide unbiased expert advice to assist you make the correct choice . Pellet Fires Tasmania is committed to supporting local business, choosing Australian made products when ever possible and increasing employment opportunities in Tasmania.”

Our Services

If you engage Pellet Fires Tasmania (PFTAS) to install your heating or ventilation products for you, we may use a combination of our own staff or PFTAS trained professional installation contractors.  This ensures that your installation goes ahead with as little stress and hassle as possible.  Our own Customer Service staff provide quality control, warranty and service work for all products sold.  Spare parts are provided, as is a wide range of accessory products to complement your installation.  (PFTAS does not install wood heaters but can provide a list of local independent installation contractors on request).